At OneStopHome.in, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or communicate with our team.

1. Information We Collect

To provide you with a seamless real estate experience, we may collect the following types of information:

• Personal Information: Your name, email address, phone number, and physical address when you register an account, fill out a contact form, or schedule a property visit.
• Property Information: Details regarding properties you wish to list, sell, or rent, including location, images, pricing, and ownership documentation.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the platform.

2. How We Use Your Information

We use the information we collect for various business and operational purposes, including:

• Facilitating Services: To connect buyers, sellers, and renters, and to schedule property visits with our Client Relationship Manager.
• Customer Support: To respond to your inquiries, resolve issues, and provide administrative updates regarding your account or listings.
• Service Enhancement: To analyze website traffic, improve user experience, and optimize our digital marketing strategies.
• Third-Party Integrations: To facilitate your requests for allied services such as Home Loans, Packers & Movers, or Legal Services by connecting you with our trusted partners.

3. Sharing of Your Information

We respect your privacy and do not sell your personal data. However, we may share your information in the following circumstances:

• With Service Providers: If you explicitly opt-in for our end-to-end services (e.g., home interiors, loan assistance), we may share your contact details with our verified third-party vendors to fulfill your request.
• With Property Owners/Buyers: Necessary contact details may be shared between verified parties to facilitate a property transaction or negotiation.
• For Legal Reasons: We may disclose your information if required to do so by Indian law, or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

OneStopHome.in uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and understand how you navigate our site. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain platform features.

6. Your Data Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your account and associated personal data, subject to any legal obligations we may have to retain certain records.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact our support team:

• Address: Rajarhat Road, Raigachi Battala, Kolkata 700135.